Support
Last updated 20 August 2026
Email skai@boldnsmart.com and a person will read it. Say which phone you have and what happened, and you will get a reply.
Adding your pet
Tap + on Today or Pets. Choose Dog, Cat, or Other — Other lets you pick any emoji as the face, for a rabbit, a bird, a horse or anything else. Leave Start with everyday care switched on and the usual meals and water are set up for you.
Changing or removing something
Tap a piece of care on your pet's screen to change it, or to delete it. Tap a visit to do the same. Edit at the top of a pet's screen changes the pet itself, and Delete at the foot removes it.
Deleting a piece of care does not erase the record that it was done. Those entries stay in Who did what, because they describe something that actually happened.
Deleting a pet does remove its care, its history, its visits and its photos. The app tells you how many of each before it does.
Who did what
Tap a name on Today to say who is doing the caring right now, or add another person. Everything ticked off is recorded under that name. The names live on your phone only — there is no invitation to send and no account for anyone to create.
Reminders are not arriving
Open iOS Settings → Our Little Paws → Notifications and check they are allowed. Reminders are scheduled by your phone and work with the app closed, but they cannot arrive if notifications are switched off.
Photos
The app shows photos already in your library rather than copying them. If one will not appear, it may still be downloading from iCloud.
Your data
Everything stays on your phone. There is no account and no sync, which also means that deleting the app deletes what it held. See the Privacy Policy.